By on September 24, 2011 | New HiPath OpenOffice solution from Siemens
Article by Daniel Bevan
<html><head><meta content=?text/html; charset=ISO-8859-1? http-equiv=?content-type?><title></title></head><body>OpenOffice is a new unified communications platform from Siemens.Technology is moving fast and we now have many different forms ofcommunication tools at our fingertips whether it be emails, mobilecalls, texts, instant messages, landline calls etc.Dealing with all these different forms of communications takes up timein the day and there is always the worry that you haven?t got themessage quick enough to act in time.Siemens new HiPath OpenOffice unifies all of this mediums creating acommunications system that lets you combine your phone calls, voicemailboxes, conferencing, fax, and messaging into a single, unified solutionfreeing up time for you to get on with your day.some of the advantages you?ll enjoy with HiPath OpenOffice include:?? * Integrate communications with business processes?? * See dramatic improvements in workflow?? * Increase productivity and profitability?? * Reduce organisational frustration and stress?? * Share information seamlessly from any location?? * Eliminate guessing games and wasted energy?? * Reduce operational costs?? * Reach team mates or employees the first time, every timeHiPath OpenOffice is a unified communications solution thatincorporates the latest in VoIP. It?s designed and priced specificallyfor small and medium enterprises and because it uses genuine openstandards, it integrates seamlessly into your existing IT environment.There?s no need to rip and replace; HiPath OpenOffice is easy toinstall, use, administer and maintain. What?s more, it can be scaledsmoothly from 20 up to 150 users.The average small to medium-sized enterprise (SME) uses 6.4 types ofcommunication device and 4.8 communications applications such as email,mobile phones, desktop phones and PDA?s. Juggling them is almostimpossible, especially when your people could be anywhere within yourbuilding, on the road, or even on the other side of the world. The endresult is inefficient communications with unpredictable costs that caneasily get out of control:?? * 52 of the time they fail to get connected?? * 22% of deadlines are missed as well as valuable revenue opportunitiesSo if you can overcome inefficient communications, you will have a distinct competitive advantage.Quite often in business things can grind to a halt when someone can notbe contacted. HiPath OpenOffice makes the frustrating physical andtechnological barriers to efficient communication a thing of the past.It enables you to achieve new levels of productivity by freeing upbottlenecks, reducing wasted time and speeding up decision making. Soyou can increase customer and employee satisfaction and improve revenueopportunities ? all at a reduced operational cost.HiPath OpenOffice has been specifically designed to meet the needs ofsmall and medium enterprises with features that make managing diversecommunications simple and cost effective. It lets everyone set theiravailability so you?ll know if someone is in a meeting, on a phonecall, when they?ll become available and the best way to contact them.If you?re out of the office you can even update your availability viayour phone. HiPath OpenOffice makes it easy to set up conference callsusing the ?Conference Management? feature. Schedule your conferencecalls, create a dial-in or ad-hoc call on the fly by simply draggingand dropping participants from your directory. Remember, there are noconference call charges. It?s all handled through HiPath OpenOffice, socosts are reduced and productivity is improved because everyone can gettogether to make the decisions required to move forward.Because HiPath OpenOffice integrates seamlessly with MicrosoftOutlook??, everyone can access all their communications via a singlescreen. Email, voicemail, fax and instant messages can be viewed,managed and answered from the application they?re most familiar with -the Outlook screen they use everyday. What?s more, presence status andvoicemail greetings will change dynamically based on events in theOutlook?? calendar, so callers will always get the latest informationabout staff availability.HiPath OpenOffice is a total solution package that comes with a wholehost of cool features. Just think how convenient they could be for yourbusiness:?? * Have all your contacts in just ONE directory so youdon?t have to search? for? numbers in multiple places?? * Access, change, and manage your key contacts with handy favorites lists?? * Route all mobile and desk phone messages to ONE voice message box?? * Receive and respond to faxes as easily as an email with a fax message box?? * Know who you?ve called and who has called you with your personal call journal?? * Forward all your calls to ONE number with intelligent call management?? * Get immediate notifications when you are away from yourdesk and a key message???? or fax arrives?? * Give your callers options to reach you or someone else with personal autoattendant?? * Connect callers to available staff the first time andsee the presence status of everyone in your organisation with AttendantConsole?? * Dial a number from any desktop application to contact someone immediately?? * Never misunderstand a customer instruction or action item again with live call recording?? * Instant message a contact who is already on another lineto let them know another call is waiting or their attention is neededfor another matter?? * Take advantage of your negotiated call rates and call packages with different mobility capabilitiesArticle written about Siemens HiPath OpenOffice by Daniel of Datasharp Telecom? </body></html>
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http://www.dstelecom.co.ukhttp://www.ds-telecom.co.ukhttp://www.voipphone-systems.co.uk
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